Returns & Exchanges

At Olivia Garden, we stand by the quality of our professional hair tools and offer a 30-day return window for items in their original packaging. We want to ensure you are completely satisfied with your purchase to help you achieve the best styling results.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the unused tools in their original retail packaging, ensuring all accessories and manuals are included to qualify for a full refund.

• 3.
  Ship to Olivia Garden

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.